The process got clearer when I asked who owns each part, so the claim looked organized. I started with the worker-controlled steps: the sign-and-submit step, with enough time to compare the answers. The next handoff brings in the Board file, with no single person controlling every update. The overlap felt less strange because the same employer name can travel through different records. For that handoff, I left [url=https://workerscompsteps.com/what-your-employer-must-do-after-you-report/]what an employer does after injury notice[/url] next to the form notes. The simple check became who can act next, which kept the roles from getting mixed up. The whole thing ended up looking like a short relay, and that felt more human.